These Terms and Conditions govern your use of Tornadoboomz Casino services. By creating an account or using any casino features, you agree to be bound by these terms in their entirety.
Eligibility Requirements
Age Restrictions
Players must meet minimum age requirements based on their province of residence:
| Province | Minimum Age |
|---|---|
| Alberta, Manitoba, Quebec | 18 years |
| All other provinces | 19 years |
The casino reserves the right to request age verification at any time. Accounts found to belong to underage individuals will be closed immediately with all funds forfeited.
Geographic Restrictions
Tornadoboomz Casino accepts players from most Canadian provinces. Residents of Ontario must verify local regulations regarding online gambling. Players are responsible for ensuring online gambling is legal in their jurisdiction.
Account Terms
Registration
Each player may maintain only one account. Multiple accounts held by the same individual, household, or IP address may result in:
- Account suspension or termination
- Forfeiture of bonuses and winnings
- Permanent exclusion from services
Account Security
Players bear responsibility for maintaining account security:
- Choose strong, unique passwords
- Never share login credentials
- Enable two-factor authentication when available
- Report unauthorized access immediately
The casino is not liable for losses resulting from compromised accounts due to player negligence.
Verification Requirements
Identity verification must be completed before processing withdrawals. Required documents include:
- Valid government-issued photo identification
- Proof of current address dated within 90 days
- Verification of payment methods used
Failure to complete verification within 30 days of request may result in account suspension.
Financial Terms
Deposits
- Minimum deposit: $20 CAD
- All deposits are final and non-refundable
- Funds must be wagered at least once before withdrawal
- The casino reserves the right to refuse deposits at its discretion
Withdrawals
- Minimum withdrawal: $50 CAD
- Maximum pending withdrawal: $25,000 CAD weekly
- Processing times vary by payment method
- Verification must be complete before first withdrawal
Currency
All transactions process in Canadian Dollars (CAD). Exchange rates apply to deposits made in other currencies. The casino is not responsible for exchange rate fluctuations.
Bonus Terms
General Conditions
All promotional offers are subject to:
- Wagering requirements as specified in each promotion
- Time limits for completion
- Maximum bet restrictions while wagering bonus funds
- Game contribution weightings
Abuse Prevention
The casino monitors for bonus abuse including:
- Coordinated play between accounts
- Systematic exploitation of promotional offers
- Use of betting strategies designed solely to meet wagering requirements
Suspected abuse results in bonus forfeiture and potential account closure.
Gaming Terms
Game Fairness
All games operate using certified Random Number Generators (RNGs). Game outcomes cannot be predicted or influenced by the casino or players. Independent testing agencies audit game fairness regularly.
Malfunctions
In the event of technical malfunctions:
- Affected bets may be voided
- Game rounds may be cancelled
- Refunds are issued at the casino’s discretion
Malfunctions void all pays and plays.
Betting Limits
The casino sets minimum and maximum betting limits per game. These limits may vary based on player status, game type, and other factors. Limits are displayed within each game interface.
Responsible Gaming
Player Tools
Players may access responsible gaming tools including:
- Deposit limits (daily, weekly, monthly)
- Loss limits
- Session time reminders
- Cooling-off periods
- Self-exclusion
Self-Exclusion
Self-exclusion requests are processed within 24 hours. During exclusion:
- Account access is blocked
- Marketing communications cease
- Exclusion periods are binding and cannot be reversed early
Problem Gambling Resources
Players experiencing gambling difficulties should contact:
- Canadian Problem Gambling Helpline: 1-866-531-2600
- Email: support@tornado-boomz.ca
Liability Limitations
The casino is not liable for:
- Losses incurred during normal gameplay
- Technical issues beyond reasonable control
- Third-party service interruptions
- Player decisions or betting strategies
Maximum liability is limited to the balance in the player’s account at the time of any dispute.
Amendments
These terms may be updated periodically. Continued use of services following changes constitutes acceptance of updated terms. Material changes will be communicated via email to registered players.
Governing Law
These terms are governed by applicable gaming regulations and the laws of the jurisdiction under which the casino operates. Disputes shall be resolved through the casino’s complaint procedure before escalation to regulatory authorities.
Contact
Questions regarding these terms may be directed to support@tornado-boomz.ca or through live chat support available 24/7.